Frequently Asked Questions

Delivery Time

Please note that all items on order have a 7-10 day delivery time 

Returns Policy

We hope you are delighted with your order. However, if it doesn't float your boat, or it’s not up to scratch, don’t worry, just send it back to us within 28 days and providing it is in it's original condition, we’ll gladly refund or exchange it for you. Don't forget to include your contact details in the parcel (as long as we have your name and phone number we can contact you on receipt of the item)

If you are returning products that are not faulty, then the cost of returning the product to us is your responsibility.  Please ensure you have taken reasonable care to make certain that it is returned safely and not damaged in transit. Please include original packaging where possible.

Returns Address

Hunt & Gather, 2 Tudor Row, Wade Street, Lichfield, WS13 6HH

Christmas Ordering

It is approaching the busiest time of the year in November and if you would like anything hand making please get your requests in very early.
During December I am rarely in the workshop as it is so busy it usually means both of us are in the store together, although we do miracles occasionally, however somethings are just beyond our control.

Stock Problems

There may be an occasion that the displayed stock information is incorrect due to many customers placing orders at the same time. Please accept our apologies in advance - and if this occurs we strongly advise you to email us and we will do our utmost to replay quickly and contact our suppliers accordingly: